All online bookings require a credit card to secure appointments.  You may cancel up to 48 hours before the start of your appointment. 

Appointment Cancellation Policy (January-October)
In the event of CANCELLATIONS WITH LESS THAN 48 HOURS NOTICE or SAME-DAY CANCELLATION OR "NO SHOW" YOUR card will be charged 100% of the service missed. 
 
In the event of last minute CANCELLATIONS WITH LESS THAN 48 HOURS NOTICE, YOUR CARD WILL BE CHARGED 50% OF THE APPOINTMENT CANCELLED.
 

Holiday Cancellation Policy (November-December)

We are looking forward to seeing you for your holiday appointment.  Due to increased demand during the busy holiday season, we do require a 7 day notice of any appointment rescheduling or cancellations.  Any appointment cancellation less than 7 days advance notice will result in a 50% cancellation fee of your service booked.  

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Booking Fee is due prior to rescheduling any appointment. 

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Due to this increase in demand we can not guarantee to fit you back on your preferred stylists schedule prior to January, if any adjustments are made to your appointment after this booking.    If your service is canceled with less than 48 hours notice, the full service amount will be charged.

 

Appointment Cancellation Policy (January-October)

Service Providers at Fox & Rose Salon have a 48 hour cancellation/rescheduling policy.

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If you cancel, reschedule or change your appointment with less than 48 hours notice, you will be charged 50% of  your service scheduled.

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If you cancel, reschedule or change your appointment with less than 24 hours notice, you will be charged 100% of  your service scheduled.

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This policy is in place out of respect for our stylists and clients.  Cancellations with less than 48 hours notice are difficult to fill.  By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.

 

To cancel your appointment, please text or call (408) 395-8120.  

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At Fox & Rose we reserve the right to refuse service to anyone who is rude, hostile or disrespectful towards any of our team members or clients at any time.  We are committed to always providing an elevated experience with kindness and respect to all.